Refund and Cancellation Policy

We are committed to your satisfaction. If for any reason you are not completely satisfied with our detailing services, please contact us within 48 hours of the service completion. We will review your concerns and, at our discretion, offer a re-clean of the affected area or a partial refund. No full refunds will be issued once the service has been performed, as the time and materials have been expended. Refunds are not available for packages that have been partially used. Cancellations made at least 24 hours before your scheduled appointment will receive a full refund of any deposit paid. Cancellations made within 24 hours of the appointment will result in forfeiture of the deposit. In the event that we need to cancel your appointment due to unforeseen circumstances, we will offer a full refund or reschedule at your convenience. All refunds will be processed within 10 business days using the original payment method. This policy does not affect your statutory rights under Australian consumer law. For any inquiries regarding refunds, please email us at bonusaccesslink@gmail.com.